STORE POLICY

Thank you for taking the time to familiarise yourself with our store's policy.

Product Disclaimer 

Please Note: Our product colours may appear slightly different in pictures due to the lighting or the monitor's display.

All of our accessories are NOT suitable for infants and children as they may contain small objects that can be a choking hazard.

Orders & Postage

Please note that all One Thousand Chapters accessories are dispatched  2-3 working days. In some instances however due to a high level of demand it can take up to 7 days.

AUSTRALIA WIDE POSTAGE

One Thousand Chapters offers Australia wide shipping to our customers. The standard postage cost is $8.95. We offer free shipping on orders over $75. All postal packages are sent out via Australia Post. Once your order is processed it may take up to 14 days to arrive to you. If you have any concerns please feel free to contact our customer service team to assist you with your query.

INTERNATIONAL SHIPPING 

At this stage we currently do not offer world wide shipping, however we will be introducing international postage soon.

 

 

All orders are thoroughly checked for any faults prior to shipment. You can find out more information on Shipping and Returns via the link below. 

Before proceeding to check-out we strongly advise that you take the time to read through our jewellery care instructions via the link below to avoid tarnishing of product.